Cracking the Code: Five Common Psychology Principles and How They Apply to Equity Crowdfunding

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Rea Naidoo
August 17, 2024
5 min
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When it comes to raising money for your business, it’s not just about having a great idea–it’s understanding your audience. While numbers and projections matter, understanding the psychology behind why people invest can be a huge differentiating factor. Here are five psychological strategies whose names you might have heard of and how they can be applied to your crowdfunding campaign.

1. Keep It Simple: The Magic of Cognitive Ease

People are naturally drawn to things that are easy to understand. This is where the psychological phenomenon known as cognitive ease comes into play—a concept that can boost your campaign. When something is simple to understand, our brains don’t have to work as hard, which makes us feel more at ease and, in turn, more likely to respond positively. Because comfort often leads to confidence.

Take, for instance, the (un)surprising fact that stocks with simpler, more pronounceable names tend to perform better in the market. It might seem trivial, but it’s a reminder of how simplicity can drive success. This principle can be applied to equity crowdfunding by simplifying the language used in pitches and marketing materials. Use plain language, avoid technical jargon, and break down complex ideas into digestible chunks. Visual aids like infographics, simple charts, and videos are a huge aspect of making your message clearer to understand and more engaging.

In addition to clarity, repetition can also contribute to cognitive ease. Repeated exposure to your campaign—through updates, social media posts, and email newsletters—makes it familiar to potential investors, increasing their comfort level with your crowdfunding round. The key is to communicate consistently and clearly, ensuring your message is easy to understand and hard to forget. 

2. Make It Memorable: The Peak-End Rule

Have you ever noticed that you tend to remember the best part of a movie and its ending more than anything else? That’s the Peak-End Rule in action. People often judge experiences based on their most intense moments and how they end. In your crowdfunding campaign, this means creating a standout moment and leaving a lasting final impression.

Creating a memorable peak can involve showcasing a powerful product demonstration, sharing an emotionally compelling story about how your company will change lives, or revealing a major milestone that your company has achieved. The end of your campaign is equally critical. You want to leave potential investors with a lasting positive impression. Consider closing with a heartfelt individualized thank-you message from your team, sharing the personal journey of the founders, or highlighting testimonials from satisfied customers. 

By carefully crafting these peak and end moments, you can create a narrative arc that sticks with potential investors, increasing the likelihood of them committing to your campaign.

3. Highlight What’s Rare: The Scarcity Principle

We all know that feeling of wanting something just because it’s in limited supply. This is the scarcity principle at work, and it’s a powerful motivator. In crowdfunding, creating a sense of scarcity can make your investment opportunity seem more valuable and urgent.

One way to do this is by offering a limited number of early-bird investment slots with special perks, like discounted share prices known as bonus shares, or exclusive access to product features. This not only incentivizes early participation but also signals to other potential investors that there’s high demand. Scarcity can also be temporal. Setting clear deadlines for investment rounds or announcing that certain perks are only available for a short period can prompt potential investors to act quickly.  

Highlighting the unique aspects of your business can also create a sense of scarcity. If your startup has proprietary technology, exclusive partnerships, or operates in a niche market with little competition, make sure these features are front and center in your pitch. The more exclusive your offering appears, the more people will want to be a part of it. 

A Note of Caution on FOMO: While creating a sense of scarcity is effective, it’s important to tread carefully, especially in the context of securities regulations in Canada. The Canadian Securities Administrators (CSA) are wary of tactics that explicitly create or capitalize on the fear of missing out (FOMO), as they can be seen as coercive or misleading. Instead of emphasizing what investors will lose if they don't act, focus on the genuine value and unique opportunity your investment offers. Highlighting real, tangible benefits and opportunities will resonate more ethically and effectively than using high-pressure tactics that could raise regulatory concerns.

4. Get Them Invested: The Sunk Cost Fallacy

People have a natural tendency to stick with things once they’ve invested time, money, or effort into them—this is known as the sunk cost fallacy. The term can have a negative connotation but it’s really about bringing investors along for the journey. You can use this to your advantage by engaging potential investors early on, making them feel invested in your journey from the start.

Consider strategies that engage potential investors long before they invest money. Invite them to webinars where they can interact with your team, ask questions, and provide feedback. Offer sneak peeks or beta access to your product. Each of these touchpoints helps potential investors feel like they’re part of the process, increasing their emotional commitment. 

Another approach is to offer small, achievable milestones that lead up to the actual investment. For example, encourage potential investors to sign up for your newsletter, follow your social media channels, or refer friends to the campaign. When people feel they’ve already put something into your campaign—whether it's their time, attention, or personal input—they’re more likely to take the next step and invest financially.

5. Set the Right Expectations: The Anchoring Effect

First impressions are powerful, especially when numbers are involved. The anchoring effect is a cognitive bias where people rely heavily on the first piece of information they encounter when making decisions. In equity crowdfunding, this means the initial information you present can shape how potential investors view your entire campaign.

To use the anchoring effect to your advantage, start your pitch with strong, positive information. For example, begin by highlighting a major success, such as rapid growth in user numbers, a lucrative partnership, or an impressive revenue milestone. This is usually why we suggest opening your campaign page for example with investment highlights. By establishing a high anchor, you set a benchmark that frames the rest of the information in a favorable light. 

The anchoring effect is why we have set the deeplink threshold to $205K raised and at least 20 investors secured early in the campaign. This strategy shows visible signs of traction and establishes credibility. When potential investors see initial signs of success and momentum, they are more likely to perceive future projections and opportunities as realistic and achievable.

Final Thoughts

Understanding investor psychology isn’t just an extra tactic—it’s a game-changer for equity crowdfunding. By keeping things simple, making your campaign memorable, fostering a sense of ownership,  highlighting scarcity, engaging investors early, and setting the right expectations, you can create a campaign that not only stands out but also deeply connects with potential investors. At FrontFundr, we’re here to help you turn these insights into a successful funding journey, ensuring your campaign resonates on both rational and emotional levels.

By applying these psychological principles, you can not only attract more investors but also build a loyal and engaged community around your business. This deeper connection can lead to long-term support, increased word-of-mouth promotion, and a stronger foundation for your company’s growth and success. With the right psychological tools, your equity crowdfunding campaign can go beyond simply raising capital—it can create lasting relationships and a powerful brand presence in the market.

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Rea Naidoo