As an investment platform, regulation is at the forefront of our business. FrontFundr’s priority is ensuring investors can trust our platform to make their private investments, which is done by maintaining our status as a registered Exempt Market Dealer in Canada.
We are always looking to improve our processes, to make them as quick, efficient and user-friendly as possible. One of FrontFundr’s advantages compared to large financial institutions in Canada is our ability to respond to ever-changing investor needs. Our new investment workflow was made possible through feedback from our dedicated investor community!
Our new interested sectors section allows investors to declare their investment interests. This customization allows FrontFundr to provide curated investment opportunities to our community by specifically reaching out to investors to inform them of new deals in their interested sectors. Furthermore, it allows us to strategically source deals from industries most preferred by our investors. Overall, this additional data will enhance FrontFundr’s ability to serve our users’ investing needs.
FrontFundr’s newest identity verification partner, Persona, is a renowned industry leader, already working with companies like Linkedin, Reddit and Open AI. This change will allow FrontFundr to efficiently verify our investors’ identity, 'in accord with applicable legislation while providing a better user experience.
The investment pledge section has been completely revamped as well! Investors have the ability to use a slider to select their investment amount, as well as either type the amount out or enter the amount of desired shares. This section also shows any information on bonus shares, which effectively reduces the price per share for investors, resulting in more shares being owned for the same investment amount. Lastly, campaign perks are also displayed here, both the ones being earned, as well as the ones being missed out on; in case an investor wants one final look at the perks being offered.
“I want to include my middle name on the documents”
“I forgot to include my apartment number in my address”
“I mis-typed my phone number on my profile”
Investors can now easily update any incorrect information displayed on their profile, prior to document signing, in order to quickly rectify any issues. This seamless process helps automate investors’ investment journey, lowering a reliance on manual support.
FrontFundr’s updated payment process is provided to investors once documents are signed. Investors can navigate between different payment methods, which are composed of both online and offline options. The total amount due is displayed with a breakdown of fees; investors can avoid paying some of these fees and earn additional shares by joining FrontFundr’s Elite Circle Membership program.
Although FrontFundr’s investment workflow has changed, one thing remains consistent: our team is always available to help you complete your investment. Investors can browse our extensive FAQ section, use our automated chatbot, or even call and email our support team. Please feel free to reach out if you have any questions, feedback or suggestions, we love hearing from our community!